MedEvolve News

Customer Support Hours Extended (February 2010):  MedEvolve has extended its normal customer support hours to better serve our Pacific and Mountain time zone customers.  Normal support hours are now 7:00am to 6:00pm Central time.  The firm is also evaluating how best to provide reliable after-hours "emergency" service. 

2009 Banner Year for MedEvolve (January 2010):  MedEvolve closed 2009 with a 21% growth in total revenues over the prior year.  The past year continues a succession of 15+% growth rates each of the past five years.  Operating profits and net income also grew each of those years.  The firm looks forward to an exciting 2010 with new a new 2011 CCHIT Certified EHR and web portal offerings supported by RCM and Concierge services.

Customer Support Portal Expanded (December 2009):  MedEvolve maintains customer support requests using a web-based application, Call Center.  The firm has extended Call Center access to practice administrators who want  24/7/365 access to their Call Center cases.  Administrators can review their cases, update cases with new information, and open new cases without having to call or email MedEvolve.  Administrators can contact Support@MedEvolve.com to obtain a logon and password.

Web Portal Focus Group Formed (November 2009):   MedEvolve is forming a focus group to guide the deployment of a new physician web portal application.  Physicians can use their home computer, tablet or mobile phone to access appointment schedules and selected health information while away from the office.  Parties interested in being a focus group member can contact MedEvolve at Support@MedEvolve.com.

MedEvolve Allies with Sophrona for Patient Web Portal (August 2009):   Patients want to interact more closely with their physician.  Practices are increasing their patient volume by making it easier for new patients to find the practice, schedule an appointment, and pay their bills.  MedEvolve and Sophrona Solutions, Inc. offer a secure web portal providing 24/7/365 patient interaction directly with the MedEvolve PM application.  For more information, contact Support@MedEvolve.com.

New Pediatric EHR Installation (October 2009):  MedEvolve announces its first pediatric-specific EMR installation at Pediatric Eye Associates. The practice is participating in developing additional EMR content to make the offering even more robust.  For more information, constact Support@MedEvolve.com.

Another Opthalmic EHR Installation (September 2009):  MedEvolve announces another ophthalmic-specific EMR installation at Murray Ophthalmology.

MedEvolve Launches its EHR Offering (July 2009):  MedEvolve announces the deployment of its new EHR module integrated with the firm's current PM application.  The EHR can be configured as either a robust-content specialty application, or as a straightforward, efficient offering for those practices concerned about protecting physician productivity.   The firm plans to apply for CCHIT certification later this year when applications are opened once again.

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Little Rock, AR 72223
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